Privacy Policy

Last updated: 23 April 2025

At Nyla Chic, your privacy matters. We are committed to protecting your personal information and being fully transparent about how we collect, use, and safeguard it. This Privacy Policy explains how we handle your data when you interact with our website (www.nylachic.com), mobile services, products, social media channels, or customer service—collectively referred to as our “Services.”

Who We Are

Nyla Chic operates globally through affiliated entities. Whether you're shopping from Europe, North America, or beyond, our commitment is the same: to respect and protect your personal data in a lawful, secure, and responsible manner.

What Information We Collect

We collect information in several ways to ensure we can serve you better:

• Information You Provide Directly

When you place an order, create an account, contact us, or sign up for our newsletter, we may collect:

  • Your name

  • Email address

  • Shipping & billing addresses

  • Phone number

  • Payment details

• Information From Your Device

We automatically collect certain technical details when you visit our site, such as:

  • IP address

  • Browser type

  • Device identifiers

  • On-site activity

This data helps us personalize your experience and secure our platform.

• Cookies and Tracking Tools

We use cookies, pixels, and similar technologies to:

  • Remember your preferences

  • Improve site functionality

  • Deliver personalized offers and content

You can manage cookie preferences via your browser settings at any time.

How We Use Your Information

We only use your data for legitimate business purposes, including:

  1. Processing and delivering your orders

  2. Providing customer support

  3. Sending you promotions or updates (with your consent)

  4. Customizing and improving your shopping experience

  5. Preventing fraud and ensuring legal compliance

  6. Performing analytics to enhance our site and services

Your information is always handled fairly, lawfully, and transparently.

Sharing Your Information

We never sell your personal data. We only share it with trusted third parties who support our operations, such as:

  • Logistics & shipping partners

  • Secure payment gateways

  • Email and SMS service providers

  • Analytics and technical support teams

All partners operate under strict confidentiality agreements and data protection standards.

We may also disclose data when legally required or as part of a business restructure (e.g., merger or acquisition).

Data Storage & International Transfers

Your data may be stored and processed in countries outside of your own—such as China or the United States—based on where our partners operate. We ensure that all data transfers comply with applicable privacy laws and are handled securely.

Your Rights (Especially for EU/UK Users)

If you reside in the EU, UK, or any jurisdiction with equivalent data protection laws, you have the right to:

  1. Access your personal data

  2. Correct inaccurate or incomplete information

  3. Request deletion of your data

  4. Object to or limit how your data is used

  5. Request a copy of your data in a portable format

  6. Withdraw consent for marketing communications

To exercise these rights, contact us at support@nylachic.com. You can also reach out to your local data protection authority.

How Long We Keep Your Information

We keep your data only as long as necessary to fulfill your order, comply with legal obligations, or improve our Services. Once no longer needed, your data is securely deleted or anonymized.

Security Measures

We implement industry-standard safeguards to protect your data, including:

  • SSL encryption

  • Firewall protections

  • Access restrictions

  • Regular system monitoring

While no system is 100% secure, we are committed to protecting your personal information from unauthorized access, misuse, or loss.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the “Last Updated” date above and notify you if required by law. The most current version will always be available on our site.

Contact Us

Have questions or concerns about your privacy?

📧 Email: support@nylachic.com

Company Name: Van Dalen Personeelsdiensten B.V.

Email Address : support@nylachic.com

KvK: 71980873

VAT Number: NL858926994B01

Address: VEILINGWEG 00008, 6851EG HUISSEN